Warm Front Contact Number: 0345 603 9439

Phone the Warm Front Discount Scheme on their general enquiries contact number 0345 603 9439 to check if your energy provider is involved in the plan whether your current tariff is with Eon, EDF or even NPower.


About the Warm Front Discount Scheme

If you are eligible for the Warm Front Discount Scheme then you could get £140 off of your electricity bill during the Winter months. Moreover, the discount won’t affect your Cold Weather Payment or Winter Fuel entitlement. Although the scheme is provided by the UK government, funds aren’t paid in the form of a benefit allowance but in a one-off reduction on your bill, whether or not you are on a fixed tariff or use a pay-as-you-go meters.


Warm Front General Enquiries – 0345 603 9439

Call Warm Front on their general enquiries contact number 0345 603 9439 to check your eligibility for the utilities discount or to check whether your electricity supplier is part of the scheme. However, to be eligible for the Warm Front Discount Scheme then your name will need to be on the energy bill and will usually have to be on a low income or receive certain means-tested benefits. Therefore, the above number is useful for anyone who is struggling to make their utilities payments as they can receive £140 off an electricity bill.

If you have been successful in your claim for the Warm Home scheme then you will receive a letter detailing how to receive the discount. However, as the discount will be applied by your electricity supplier, you may have to call your energy provider for further enquiries. It should be noted that that not every UK energy supplier is a part of the UK scheme and you can check the list of partnered companies on the GOV.UK Warm Front support page.


Call Costs and Contact Hours

Phone numbers that start with a 03 cost the same per-minute rate as any geographic call made from a UK landline or mobile number. However, the Warm Front Discount Scheme Office may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. The department is available to be contacted during the typical working week as it is open during the hours of 8:30am – 4:30pm Monday to Friday with lines closed on weekends and UK Bank Holidays.


Write to the Head Office

If you have been unable to contact your energy supplier about the scheme or are unhappy with the response that they have given then you may wish to send your written correspondence to Warm Front on the address of their Head Office:

Warm Home Discount Team,
Peel Park,
Brunel Way,
FY4 5ES,
United Kingdom.